Refund policy

All sales are final.

At this time, Kab Outdoors does not accept returns or exchanges on any items purchased through our online store. Once an order is placed, it cannot be returned, exchanged, or refunded. We apologize for any inconvenience this may cause.

Because of this, we encourage you to review your order carefully before checkout — including sizes, colors, quantities, and your shipping address. If you have questions about sizing or a product before you buy, please reach out and we'll be glad to help.

Damaged, Defective, or Incorrect Items

We want you to be happy with what shows up at your door. If your order arrives damaged, defective, or you received the wrong item, contact us within 7 days of delivery at kabetogamaoutdoorsports@gmail.com with your order number and photos of the item and packaging. We'll review each case individually and work with you to make it right.

Order Changes & Cancellations

Orders are processed quickly. If you need to change or cancel an order, contact us as soon as possible at kabetogamaoutdoorsports@gmail.com. We'll do our best to accommodate requests received before your order ships, but we can't guarantee changes once an order has entered fulfillment.

Lost or Undelivered Packages

Once a package is handed off to the carrier, delivery is out of our hands. If tracking shows your order as delivered but you haven't received it, please contact the carrier to submit a lost package claim.

Questions

Email us at kabetogamaoutdoorsports@gmail.com — we're happy to answer questions about products, sizing, or your order.

This policy applies to purchases made through kaboutdoors.org and is subject to change.